People & Culture Coordinator

About Us

VicTrack is the custodial owner of Victoria’s rail transport land, assets and infrastructure. We work to protect and grow the value of the portfolio, to support a thriving transport system and make travel and living better for all Victorians. With much of our asset portfolio dedicated to rail transport – our land, infrastructure, trams, trains and telecommunication networks – our focus is on strategic asset management and supporting the delivery of better transport solutions.

When you join VicTrack, you'll become part of an organisation that celebrates the diverse backgrounds, perspectives, and life experiences of our people. We are committed to fostering a workplace that mirrors the diverse communities we serve. Everyone is welcome to apply for a role at VicTrack and we encourage open discussions about any adjustments you might need during the recruitment process or within the role. If you have a disability or specific access requirements, please let us know how we can offer you additional support.

Benefits

• Free travel on all public transport – Trains | Trams | V/Line
• 5% leave loading
• 1 x Extra day off (EDO) per month
• Flexible work environment | hybrid work 2 x days in office, 3 x days WFH
• Flexible public holidays – swap any public holiday for another day that better suits your lifestyle, culture, or personal commitments
• Stable work environment - Victorian Government state-owned enterprise
• 16 weeks paid parental leave (36 unpaid)
• Comprehensive health & wellness programs
• Additional 5 days of reproductive health and wellbeing leave to support your reproductive health, wellbeing, and related life events
• Free access to on-site gym and end of trip facilities
• Training and development opportunities to help you grow and develop your career

The challenges of our fast-growing sector put our people at the front of some of Victoria’s most exciting projects in telecommunications, property development and project delivery – with job opportunities as diverse as our organisation.

The Role

Are you an awesome organiser? The VicTrack People and Culture (P&C) team is growing – because of this growth, we are looking for a People & Culture Coordinator to provide high-level coordination and administrative support to the P&C team through supporting the timely delivery of people processes and projects. As an integral member of the P&C team, you will be responsible for ensuring that team calendars, schedules, processes, communications, projects and documentation are coordinated, managed and streamlined to enable our customers to receive the best possible service.

In addition, you will provide support services to the Group Manager, People & Culture by way of diary management and secretariat services for important organisational Committees.

Key Responsibilities:

• Provide generalist P&C operational support to the Business Partnering team, including triaging and responding to queries, delivering P&C reporting and insights, supporting people processes (e.g. recruitment, performance, exits), and contributing to system, data, and process improvements.
• Working in partnership with the new Learning & OD Coordinator, to provide coordination and administrative support to the P&C team by managing shared inboxes, triaging and redirecting enquiries, coordinating onboarding activities, event coordination and organising and delivering the enterprise-wide New Starter Induction program.
• Provide end-to-end project coordination and administration support to major P&C initiatives by maintaining detailed project documentation, action registers, plans, timelines and status reports; tracking milestones and dependencies; proactively managing competing deadlines and escalating risks or overdue actions as required.
• Maintain accurate, complete and compliant records, ensuring a high degree of attention to detail, document integrity, version control, and consistency across P&C documentation.
• Prepare clear, accurate and high-quality reports, briefings, presentations and executive materials, and maintain P&C intranet content, including new starter resources and employee facing information, ensuring accessibility, accuracy and consistency.
• Provide administrative, coordination and system testing support for automation initiatives, contribute to data tracking and reporting, and assist with the transition to a contemporary HRIS and streamlined, technology enabled ways of working.
• Provide professional diary management and secretariat support to People & Culture, transformation working groups and committees chaired by the Group Manager, People & Culture, including preparation of agendas and papers, minute taking, action management, and timely distribution of documentation.
• Coordinate People & Culture led events, forums and training sessions, including venue and room bookings, liaison with communications teams, preparation of materials and run sheets, and coordination of logistics to ensure professional, well executed outcomes.
• Provide administrative support for invoice processing, assist with tracking and reporting against the P&C budget, and handle sensitive information with a high level of discretion.

Qualifications:

• Relevant tertiary qualification in Human Resources, or equivalent (mandatory).

Knowledge & Experience:

• Demonstrated experience in a P&C coordination role within a complex organisation. Experience with confidently triaging and resolving queries, delivering P&C reporting supporting core people processes, and contributing to continuous improvement initiatives across systems, data and processes.
• Demonstrated ability to work proactively within a project environment, anticipating requirements, identifying potential issues early, and taking initiative to support project outcomes.
• Highly developed organisational and task management skills, with the ability to bring together many inputs, manage conflicting deadlines and prioritise work under pressure.
• Strong attention to detail with a track record of producing accurate, high-quality outputs, maintaining data integrity, and ensuring consistency and compliance across documentation and reporting.
• Excellent written and verbal communication skills, including the ability to prepare clear project documentation, reports, and dashboards. Able to communicate proactively, manage stakeholder expectations and escalate risks where required.
• Well-developed stakeholder engagement skills, with the ability to build trusted relationships and provide high-quality, responsive support to leaders and employees at all levels.
• Strong Microsoft Office suite skills, particularly advanced Excel proficiency for data tracking and reporting.
• Prior HRIS experience, TechnologyOne is preferable.

To Apply

***PLEASE ONLY SUBMIT YOUR RESUME AND/OR COVER LETTER IN PDF FORMAT

If you are interested in this exciting opportunity with us, please click apply and submit your resume in PDF format only. All applications are strictly confidential.

We are proud to be recognized by WORK180 as an employer of choice for women. Explore the WORK180 website to learn about our benefits and policies. Research shows that 60% of women and underrepresented groups may decide not to proceed, even after drafting an application. We believe diversity strengthens every team, so even if you don't meet every qualification, we still encourage you to apply!

Offer of employment is strictly subject to successful background (pre-employment screening) and criminal history check. VicTrack is an equal opportunity and human rights employer.

Closing Date: 14/07/2026

Applications will be reviewed and processed as they are received, so please don’t wait until the deadline to apply.